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Help desk

Signing in with Google,and what to do when it acts up.

Google sign-in is the fastest way into your workspace — no password to remember, and your account is protected by whatever security you already have on Google. Here's the exact flow, then fixes for every error we see.

Checking your sign-in status…

One-click retries

Each button applies one common fix and starts the sign-in again. Work top to bottom — most people are back in after the first or second.

Still stuck after all four? Use email or phone sign-in instead — you can link Google to the same account later from your security settings.

No password to store
Google handles the login
Name + email only
We never see your password
Revoke any time
From your Google account settings

The five-step flow

Each step shows an illustration of the screen you should be looking at — match it to your own screen to see where you are in the flow.

  1. 01Open the sign-in pageGo to the sign-in page and choose “Continue with Google”. You can use the same button whether you already have an account or you're creating one — we match you by email address.
    www.iwritemines.com/auth
    G Continue with Google
    Email address
    Password
  2. 02Pick the Google account you want tied to your workGoogle shows an account chooser. Choose carefully: the email you pick becomes the account that owns your projects, credits and exports. If you're on a shared or work computer, use “Use another account”.
    accounts.google.com/signin/oauth
    Choose an account
    to continue to I Write Mines University
    AAlanderyou@gmail.com
    WWorkyou@company.com
    Use another account
  3. 03Approve the consent screenGoogle asks permission to share your name, email address and profile picture. That's all we receive — we never get your Google password, contacts, drive files or mail.
    accounts.google.com/signin/oauth/consent
    I Write Mines University wants access to your Google Account
    you@gmail.com
    • • See your name and profile picture
    • • See your email address
    CancelContinue
  4. 04You land back inside your workspaceThe browser returns to I Write Mines and your session starts. First-time accounts get an account number (IWM-00XXXX) and a welcome email with your member guide attached.
    www.iwritemines.com/dashboard
    Welcome back
    IWM-004218
    Desk
    Lessons
    Grade
  5. 05Add a second factor (recommended)In your security settings you can add email, SMS or an authenticator app as a second factor, and generate a personal QR sign-in code for fast access on your phone.
    www.iwritemines.com/account
    Security
    Email codeOn
    Text message codeAdd
    Authenticator appAdd

Troubleshooting

Other ways in

Email & password →

Create an account the classic way and verify by email or text code.

QR sign-in →

Scan your personal code from your phone to jump straight into your workspace.

Account recovery →

Lost the inbox or the phone? Mr AP verifies you with account-only questions.

Still stuck? Use the pre-filled form below — it carries the error details we need to trace it fast.

Gathering your sign-in details…

Google is a trademark of Google LLC; we are not affiliated with or endorsed by Google. Message and data rates may apply for text-message verification, and you can opt out of SMS at any time. You remain the sole owner of everything you write here — see our terms and privacy policy.