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Support

Tell us what went wrong

A human reads every ticket — usually same day.

  • Human reply
  • Usually same day
  • ▸You own 100%
  • ▸AI coaches, never writes
  • ▸No rights taken

Support desk

Tell us whatwent wrong

The desk assistant reads your ticket the moment it lands, sorts it by urgency and drafts a suggested answer for our team. It decides nothing — a member of staff reads and decides anything touching your login, your money, your files or your access.

Human check

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Mr AP, Support: Support. If something's broken, tell us what you were doing and what happened instead — that's it, that's the whole trick to getting it fixed fast. Grab your log from the health page and attach it.